文件名称:jtapi-1_4-fr3-spec

  • 所属分类:
  • JSP源码/Java
  • 资源属性:
  • [Java] [源码]
  • 上传时间:
  • 2012-11-26
  • 文件大小:
  • 1.02mb
  • 下载次数:
  • 0次
  • 提 供 者:
  • 相关连接:
  • 下载说明:
  • 别用迅雷下载,失败请重下,重下不扣分!

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目前JTAPI主要应用于呼叫中心领域,利用它还可以编写包括自动拨号、语音邮件、传真接收等各类软件。特别在互联网呼叫中心领域更是大有用武之地。比如Lucent 推出的ICC(Internet Call Center)就是一个典型的例子。整个ICC系统从技术上划分,可以分为3部分:管理、CTI、工作流。三个部分都用JAVA开发。利用JAVA的优势,ICC可以运行在NT、SALORIS等各种平台之上。

-JTAPI call center is currently mainly used in the field, using it to write, including automatic dialing, voice mail, fax reception and other types of software. Internet, call centers, particularly in the area is great development potentials. Example, Lucent announced ICC (Internet Call Center) is a typical example. The ICC system from the technical division can be divided into three parts: management, CTI, workflow. Three parts are developed using JAVA. The use of JAVA advantage, ICC can be run on NT, SALORIS other platform.
相关搜索: jtapi
CTI
呼叫中心
java
cti

(系统自动生成,下载前可以参看下载内容)

下载文件列表

javax\telephony

.....\.........\Address.java

.....\.........\AddressEvent.java

.....\.........\AddressListener.java

.....\.........\AddressObserver.java

.....\.........\Call.java

.....\.........\callcenter

.....\.........\..........\ACDAddress.java

.....\.........\..........\ACDAddressEvent.java

.....\.........\..........\ACDAddressListener.java

.....\.........\..........\ACDAddressObserver.java

.....\.........\..........\ACDConnection.java

.....\.........\..........\ACDManagerAddress.java

.....\.........\..........\ACDManagerConnection.java

.....\.........\..........\Agent.java

.....\.........\..........\AgentTerminal.java

.....\.........\..........\AgentTerminalEvent.java

.....\.........\..........\AgentTerminalListener.java

.....\.........\..........\AgentTerminalObserver.java

.....\.........\..........\CallCenterAddress.java

.....\.........\..........\CallCenterCall.java

.....\.........\..........\CallCenterCallEvent.java

.....\.........\..........\CallCenterCallListener.java

.....\.........\..........\CallCenterCallObserver.java

.....\.........\..........\CallCenterConnectionEvent.java

.....\.........\..........\CallCenterEvent.java

.....\.........\..........\CallCenterProvider.java

.....\.........\..........\CallCenterTrunk.java

.....\.........\..........\CallCenterTrunkEvent.java

.....\.........\..........\capabilities

.....\.........\..........\............\ACDAddressCapabilities.java

.....\.........\..........\............\ACDConnectionCapabilities.java

.....\.........\..........\............\ACDManagerAddressCapabilities.java

.....\.........\..........\............\ACDManagerConnectionCapabilities.java

.....\.........\..........\............\AgentTerminalCapabilities.java

.....\.........\..........\............\CallCenterAddressCapabilities.java

.....\.........\..........\............\CallCenterCallCapabilities.java

.....\.........\..........\............\CallCenterProviderCapabilities.java

.....\.........\..........\............\package.html

.....\.........\..........\............\RouteAddressCapabilities.java

.....\.........\..........\doc-files

.....\.........\..........\.........\ACDAddr.gif

.....\.........\..........\.........\acdcon-direct.gif

.....\.........\..........\.........\acdcon-indirect.gif

.....\.........\..........\.........\acdconnection-states.gif

.....\.........\..........\.........\ACDMgrAd.gif

.....\.........\..........\.........\Acdtest.gif

.....\.........\..........\.........\Agnstat.gif

.....\.........\..........\.........\Agntest.gif

.....\.........\..........\.........\callcent-agentstate.gif

.....\.........\..........\.........\callcent-routestate.gif

.....\.........\..........\.........\CallCtlConnect.gif

.....\.........\..........\.........\CallCtlConnRelation.gif

.....\.........\..........\.........\CallCtlConnStates.gif

.....\.........\..........\.........\CallCtlTermConnStates.gif

.....\.........\..........\.........\Rtestat.gif

.....\.........\..........\.........\Rtetest.gif

.....\.........\..........\events

.....\.........\..........\......\ACDAddrBusyEv.java

.....\.........\..........\......\ACDAddrEv.java

.....\.........\..........\......\ACDAddrLoggedOffEv.java

.....\.........\..........\......\ACDAddrLoggedOnEv.java

.....\.........\..........\......\ACDAddrNotReadyEv.java

.....\.........\..........\......\ACDAddrReadyEv.java

.....\.........\..........\......\ACDAddrUnknownEv.java

.....\.........\..........\......\ACDAddrWorkNotReadyEv.java

.....\.........\..........\......\ACDAddrWorkReadyEv.java

.....\.........\..........\......\AgentTermBusyEv.java

.....\.........\..........\......\AgentTermEv.java

.....\.........\..........\......\AgentTermLoggedOffEv.java

.....\.........\..........\......\AgentTermLoggedOnEv.java

.....\.........\..........\......\AgentTermNotReadyEv.java

.....\.........\..........\......\AgentTermReadyEv.java

.....\.........\..........\......\AgentTermUnknownEv.java

.....\.........\..........\......\AgentTermWorkNotReadyEv.java

.....\.........\..........\......\AgentTermWorkReadyEv.java

.....\.........\..........\......\CallCentCallAppDataEv.java

....

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