搜索资源列表
CTIphone
- 使用borland公司的delphi语言,编程实现CTI交换机坐席之间的互拨的功能。delphi语言完成语音板卡的设置, 应用程序接口API,七号信令的配置-use borland company delphi language, Programming CTI switches between the mutual Seat allocation functions. Delphi language Voice Card comple
AgentPhone
- 坐席软电话，基于讯鸟的中间件产品。需要注册Infobird的ActivX控件-eat soft phone, the birds appear on middleware products. Need to register the ActivX control Infobird
simServer
- 仿真讯鸟的坐席服务器的软件。在没有CTI的工作环境下，也可以适合作呼叫中心坐席软电话开发-simulation appear birds dine server software. CTI in the absence of the working environment, they can be suitable for call center soft phone development Seat
monitor2.0(monitorlogin)
- 呼叫中心交换机监控器，可配合交换机完成队坐席的监听，指导等作用
SoftPhone
- 用c#.net开发的软电话,pc插槽插入坐席卡，涉及坐席卡串口编程
CTIphone
- 使用borland公司的delphi语言,编程实现CTI交换机坐席之间的互拨的功能。delphi语言完成语音板卡的设置, 应用程序接口API,七号信令的配置-use borland company delphi language, Programming CTI switches between the mutual Seat allocation functions. Delphi language Voice Card comple
AgentPhone
- 坐席软电话，基于讯鸟的中间件产品。需要注册Infobird的ActivX控件-eat soft phone, the birds appear on middleware products. Need to register the ActivX control Infobird
simServer
- 仿真讯鸟的坐席服务器的软件。在没有CTI的工作环境下，也可以适合作呼叫中心坐席软电话开发-simulation appear birds dine server software. CTI in the absence of the working environment, they can be suitable for call center soft phone development Seat
monitor2.0(monitorlogin)
- 呼叫中心交换机监控器，可配合交换机完成队坐席的监听，指导等作用-Monitor call center switches, and with teams switch to complete the listening seat, the role of guidance
SoftPhone
- 用c#.net开发的软电话,pc插槽插入坐席卡，涉及坐席卡串口编程-With c#. Net development of the soft phone, pc slot insert seating cards, seating cards involved in the serial programming
IVRDemoSS1
- IVR流程，实现在语音板卡上的开发程序。类似电话自助语音系统，人工坐席等功能-IVR flow, voice board in the implementation on the development process. Similar to voice self-service phone system features such as artificial seating
CTI
- 语音坐席,支持录音及语音回访,和自动催款-Voice seating, sound recording and voice support for a return visit, and automatic reminders
AgentCtrl
- 用于呼叫中心坐席端的控件完整原码,已商用于多个中小型呼叫中心.-Seat for the call center client complete control of the original code, has been business for a number of small and medium-sized call centers.
hh-chatServer
- 一个自己开发的chat server，用户分为两类：客户和坐席，适用于在线客服系统。-A self-developed chat server, users are divided into two categories: clients and agent, suitable for on-line customer service systems.
DN_BGMS
- 程序使用ISDN信令进行接续处理，IsdnSwitch.exe拨入彩话系统后，ColorTalk.exe接收呼叫，提示用户选择背景音乐歌曲编号，用户输入完成后，ColorTalk.exe选择一个空闲中继呼出，被叫号码全部转发到模拟交换机端。IsdnSwitch.exe接收呼叫，并根据被叫号码的后两位对坐席进行振铃(如后两位为00则对坐席通道0进行振铃，为01则对坐席通道1进行振铃，依次类推)，坐席摘机后ColorTalk.exe建立会议
SERVER
- IVR程序，实现了呼叫中心的IVR功能，自动播放语音转坐席-IVR procedures to achieve the call center IVR, auto play voice switch seats
tel_select
- 坐席电话选择算法的VB模拟实现，类似于一个交换机！-VB seats analog phone selection algorithm to achieve, similar to a switch!
mvbcti_free
- MVBCTI控件简介 * * * * MVBCTI OCX是基于Activex技术的标准控件，可以在任何支持OCX控件的编程语言中使用， * * 如VB/VC/Delphi/C++Builder/VFP/VS/Powerbuilder/C#/Javascr ipt等。 * * * * MVBCTI OCX在一个控件中实现了CTI和IVR SERVER两个接口，并有独立的初始化和终止方法。 * * 开发者可以使用
callcenter
- 模拟卡呼叫中心程序，实现了IVR导航，转坐席，来电弹屏等功能-Analog card call center process and realize the IVR navigation, switch seats, call features such as elastic screen
坐席协同管理系统测试功能表
- 这个是关于坐席协同管理系统一般具备的功能列表(it is a function list about a system called ZUOXI)